Terms & Conditions

Introduction

Welcome to zeta7, Bangladesh's trusted online gaming destination. These Terms & Conditions constitute a legally binding agreement between you (the player) and zeta7 governing your access to and use of the zeta7 platform, including all games, betting services, promotions, and customer support features available on the site.

By registering an account, making a deposit, or participating in any game or promotion on zeta7, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, along with our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these terms, you must immediately cease using the platform.

What Our Terms Protect

Eligibility and Age Restriction

Access to zeta7 is strictly limited to individuals who meet all of the following eligibility criteria. It is the sole responsibility of the player to verify that online gaming is lawful in their jurisdiction before registering.

• You must be at least 21 years of age. zeta7 operates a strict 21+ only policy.
• You must be a natural person, not a corporate entity or automated system.
• You must register only one account per household. Multiple accounts are strictly prohibited.
• You must not be listed on any self-exclusion register and must not be a person prohibited from gambling by relevant authorities.

Account Registration and Verification

To access the full range of zeta7 services, you are required to create a registered account. During registration you must provide accurate, current, and complete information. Providing false information is a breach of these terms and may result in permanent account suspension.

Account Security Obligations

You are solely responsible for maintaining the confidentiality of your login credentials. You agree to:

• Never share your username, password, or OTP with any third party, including zeta7 support staff.
• Use a strong, unique password and update it regularly.
• Notify zeta7 support immediately if you suspect unauthorized access to your account.

KYC and Identity Verification

zeta7 may at any time request documentation to verify your identity, age, and payment methods. Acceptable documents include a national ID card, passport, or driving licence alongside proof of payment method ownership. Failure to provide requested documents within a reasonable timeframe may result in account restriction or suspension of pending withdrawals.

Deposits and Withdrawals

zeta7 supports multiple payment methods tailored to the Bangladesh market, ensuring fast and secure transactions in Bangladeshi Taka (BDT). All financial transactions are subject to the following terms.

Deposit Conditions

Deposits are processed instantly in most cases. The following conditions apply to all deposits:

• Minimum deposit amount is ৳200 via bKash, Nagad, or Rocket.
• Deposits must be made from a payment account registered in your own name.
• zeta7 reserves the right to refuse any deposit that cannot be verified as originating from the account holder.

Withdrawal Conditions

Withdrawal requests are reviewed and processed within 24-48 hours under normal circumstances. The following conditions apply:

• Minimum withdrawal amount is ৳500. Any bonus funds are subject to applicable wagering requirements before withdrawal.
• Withdrawals will be processed to the same payment method used for the original deposit wherever possible.
• zeta7 may delay or withhold a withdrawal while identity verification or fraud investigation is ongoing.

Bonuses and Promotional Offers

zeta7 offers a range of bonuses and promotions to registered players. All bonuses are subject to the following general terms, as well as any specific conditions stated at the time the offer is made:

• Bonuses are credited to your account automatically upon meeting the qualifying criteria unless otherwise stated.
• All bonus funds carry a rollover (wagering requirement) that must be completed before any winnings derived from bonus funds can be withdrawn.
• zeta7 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice.
• Players who are found to be abusing the bonus system, including through the use of multiple accounts, may have their bonuses revoked and accounts suspended.

Welcome bonuses are available to new players only. A player who closes and re-opens an account is not considered a new player for the purposes of welcome bonus eligibility.

Responsible Gaming

zeta7 is fully committed to promoting responsible gaming practices. We believe that gambling should remain an enjoyable form of entertainment, and we actively encourage all players to set personal limits on their spending, session duration, and frequency of play. Self-exclusion tools and deposit limit features are available through the player account settings or by contacting our support team.

If you feel that gambling is negatively affecting your life or the lives of people around you, we urge you to reach out to our support team immediately. For adults aged 21 and above only — please play responsibly and within your means.

Prohibited Activities

The following activities are strictly prohibited on the zeta7 platform. Any player found engaging in prohibited conduct will face immediate account suspension, forfeiture of balances, and may be referred to relevant authorities:

• Attempting to manipulate game outcomes, exploit software bugs, or use automated bots or scripts.
• Conducting any form of money laundering, fraud, or other financial crime through the platform.
• Registering multiple accounts for the purpose of claiming bonuses more than once.
• Using another player's account or sharing account access with any other person.
• Engaging in any activity that disrupts or interferes with the normal operation of the platform or harms other players.

zeta7 employs advanced fraud detection systems and reserves the right to conduct investigations. During an investigation, associated accounts and funds may be temporarily frozen. All decisions made by zeta7 in such matters are final.

Intellectual Property

All content on the zeta7 platform — including but not limited to text, graphics, logos, game interfaces, software, trademarks, and design elements — is the exclusive property of zeta7 or its licensed content providers. Unauthorized reproduction, distribution, modification, or commercial use of any platform content is strictly prohibited and may constitute a violation of applicable intellectual property law.

Players are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial entertainment purposes. This licence does not include the right to sub-licence, sell, resell, or commercially exploit any part of the platform.

Limitation of Liability

To the fullest extent permitted by applicable law, zeta7 and its directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, the platform. This includes but is not limited to loss of funds, loss of data, loss of profits, or business interruption.

zeta7 does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, technical issues, or force majeure events may occasionally affect service availability. We will endeavour to restore normal service as quickly as possible and will communicate known outages through available channels.

Privacy and Data Protection

Your privacy is important to us.. zeta7 collects, processes, and stores your personal data in accordance with our Privacy Policy, which forms part of these Terms & Conditions. By using the platform you consent to the collection and processing of your personal data as described therein. We employ industry-standard SSL encryption and access controls to safeguard your information. For full details on how we handle your data, please review our Privacy Policy page.

Changes to These Terms

zeta7 reserves the right to update or modify these Terms & Conditions at any time. When material changes are made, we will update the 'Last Updated' date at the top of this page. In cases of significant changes, we may also notify registered players via email or an in-platform notification.

It is your responsibility to review these Terms & Conditions periodically. Continued use of zeta7 after any modification constitutes your binding acceptance of the updated terms. If you disagree with a change, your only recourse is to stop using the platform and close your account.

Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which zeta7 operates. Any dispute arising out of or in connection with these terms that cannot be resolved through our internal complaints procedure will be referred to binding arbitration. zeta7 strives to resolve all player complaints fairly and promptly. Players may raise a complaint at any time by contacting our support team at [email protected].

Contact Us

If you have any questions, concerns, or requests relating to these Terms & Conditions, our team is available to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected] (plain text — not a clickable link). Our support team is available 24/7 to assist players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other cities in Bangladesh.